Monday, April 25, 2011

The Philippines – A Great Outsourcing Destination?

There is absolutely no secret that the Philippines is a globally recognized outsourcing destination. The reasons are that there are no language barriers, you’ll get highly skilled workers, and of course, low rates. India is a country that has really dominated the BPO (Business Process Outsourcing) industry for a really long time. But there is a new player in the game that has totally raised the bar for BPO standards.

Like a whole lot of other Asian countries, the Philippines offer really low rates for very skilled professionals – which happen to be one of the core reasons for outsourcing in the first place. Sure, India has been the premier outsourcing destination for a pretty long time and China is now entering the outsourcing field. The Philippines sure have distinctive advantages over the other outsourcing countries in Asia because the outsourcing firms in the Philippines are very familiar with the American culture – this is the reason why a lot of call centers for United States based companies are in abundance in this country. Well, this country was colonized by the Americans for quite a number of years. The educational system in the Philippines is patterned after the American educational system – that will explain the reason why Filipinos really understand the American culture and even work ethics. Filipinos write English and communicate like typical Americans.

It is so true that in the early years of the new millennium, that there really were a lot of speculations from (certain quarters) whether or not the Philippines can actually become a major player in the Business Process Outsourcing field. Now, the Philippines BPO industry has grown to a 3 billion dollar industry and it is still growing. According to a Goldman Sachs report – a United States investment bank – The rate of development of the BPO industry in the Philippines has really been very impressive. It is really clear that the Philippines have totally stamped its presence on the global outsourcing map.
Presently, outsourcing firms and their branches are springing up from the country’s capital to various parts of the country. The expansion is not as a result of the increase in demand of phone call centers, but also other complicated and highly skilled services such as:
  1. Website design
  2. Software development
  3. Medical transcription
  4. SEO services
  5. Animation
  6. Legal services, etc.
If you are searching for an outsourcing destination where you are sure that the workers will not have any trouble understanding you and you will also get great value for your money, then the Philippines is a really great outsourcing destination for you.
 
 

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