Wednesday, April 20, 2011

Predictive Dialing Increase Efficiency

123Employee is introducing a call center software tool that
will change the way you outsource your telemarketing tasks.
Predictive dialing is an auto dialing system that can
benefit any telemarketing client or prospect interested in
telemarketing services and getting the most from their
outsourcing needs.

- This tool can increase response by 30 times due to increased
productivity.

- No more agent fatigue from dialing.

- Automation keeps the agent focused on the message.

Predictive dialing works by an agent sitting at a desk
and loading up a list of clients. A full list can include
names as well as numbers. The agent hits “Go” and our system
starts dialing. When the rep hears the client answer the phone,
the rep immediately addresses the client: “Hello, Mr Smith..”
and pitches the message. This is an effective way to keep
call center messages flowing in an efficient manner.

Imagine the increased productivity your rep can get when
dialing a large amount of phone numbers becomes automatic.
This saves a tremendous amount of time over dialing each
client one at a time. The rep can easily stay alert and
focused by letting the automation do the manual work.

Increased telemarketing productivity is directly linked
to increased revenue. Manual dialing time can eat up valuable
resources. This fantastic tool will give your outsourced rep
the freedom they need to stay on top of their game. Is your
business ready to step up to the next wave of automation?
Contact your 123Employee representative now to find out how your company can benefit from predictive dialing
technology.

For more info on outsourcing companies in the Philippines click here

 

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